Catherine Burton, CPCU, AINS, API, AIS
Manager, Insurance Service Center
MAPFRE Insurance
Webster, Massachusetts
CPCU since 2021
Society member since 2021
Chair of Membership Committee
Central Massachusetts Chapter
Connect with me on Interact Community
Tell us about yourself as a professional. Do you have a special interest or area of expertise,
unusual background or experience, or a topic or skill you’re working to get better at?
I started in the insurance business in 2015, so a late bloomer so to speak in the insurance world. I held a variety of roles in my adult life, mostly in automotive billing or finance roles. I worked for a small home heating company prior to finding my niche in insurance. I was hired as a billing representative at the carrier I currently work for and quickly transitioned into our service center.
Why are you passionate about working in insurance and/or risk management?
I am passionate about working in insurance because of the ever changing nature of the business. Advances in technology and other external forces drive insurance professionals to consistently exercise a high level of agility and find solutions to continue to be competitive in the market and provide the best client experience possible.
Tell us about something you enjoy outside of work, a cause you support, a hobby, family activity, or anything else that is important to you.
I try to be proactive in my volunteer efforts. I am active with the American Red Cross and also Best Buddies International.
In your opinion, what’s the best thing about being a CPCU Society member?
My best experiences have been the opportunities provided to network and grow my knowledge base. I enjoy the comradery of being in a group of like-minded insurance professionals that are dedicated to the industry.
LinkedIn: www.linkedin.com/in/catherine-burton-cpcu-1414a76a/
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